Legal

Terms & Conditions

These terms govern all Blitz Limo services, including airport transfers, point-to-point bookings, and hourly as-directed rides. Booking with Blitz Limo indicates your acceptance of these conditions.

General Terms Safety & Conduct Hourly & As-Directed Rides Airport & Point-to-Point Trips Car & Child Seats Payment & Invoicing Cleaning & Damage Fees

General Terms

Blitz Limo reserves the right to refuse service.
Certain vehicles may include mileage or service-zone restrictions.
Point-to-point limo services in Dallas on peak weekends may be limited at our discretion.
We are not responsible for delays caused by traffic, weather, vehicle issues, or other external conditions.
Excessive itinerary changes for large-group or wedding transportation may incur additional administrative fees.
A chauffeur may cancel a ride without refund if they reasonably believe conditions are unsafe or threatening.
We are not liable for lost or forgotten items left in vehicles; all onboard items remain at passenger risk.

Safety & Conduct

No smoking of any kind is permitted in Blitz Limo vehicles.
No underage drinking (under 21) or illegal drug use is allowed.
Illegal drug use results in immediate termination of service without refund.
Blitz Limo is not responsible for injuries related to intoxication or physical altercations.
Chauffeurs must follow legal passenger-capacity limits at all times.
Holiday and peak-period surcharges may apply to maintain chauffeur availability.
Video and audio recording may be active in vehicles for safety and quality monitoring.

Hourly & As-Directed Rides

Chauffeur and vehicle details are typically sent by SMS before service.
Cancellations made within 7 days of service forfeit the full reservation amount.
Reducing reserved hours is treated as a cancellation and follows the same policy.
Reserved time is billable in full; early release does not reduce charges.
A 10-minute grace period is included after drop-off; additional time is billed in 30-minute blocks.
Hourly bookings include up to 20 miles of driving. If your expected route exceeds 20 miles, please book distance-based pricing instead; extra mileage on hourly rides is billed separately.
A 20% service fee (gratuity included) is automatically applied to each reservation.

Airport & Point-to-Point Trips

A 10-minute grace period applies for standard pickups, then waiting fees may apply.
Airport pickups include a 30-minute grace period after flight landing.
Additional stops incur a minimum $25 fee; multiple stops may convert service to hourly with a 3-hour minimum.
Red-eye pickups between 12:00 AM and 6:00 AM may include an additional fee.
For private or semi-private flights, pickup time adjustments are not available within 2 hours of scheduled service.

Car & Child Seats

Child seats must be installed by the passenger or guardian.
For safety and liability reasons, chauffeurs are not permitted to install child safety seats.

Payment & Invoicing

Invoices unpaid after 30 days may incur a 10% late fee.

Cleaning & Damage Fees

$250 - Sickness cleanup
$25 - Broken or missing glassware
$250 minimum - Electronics damage (TV, radio, DVD)
$25 - Lost AUX cable
$50 - Excessive food mess
$250 minimum - Upholstery or leather damage
$150 - Window tint damage
$100 - Smoking in vehicle

Zero Tolerance & ADA Compliance

Blitz Limo maintains a zero-tolerance policy for drug and alcohol intoxication. We conduct ongoing drug and alcohol testing, criminal background checks, and continuing defensive-driving education for chauffeurs. Wheelchair-accessible vehicles are available upon request.

For service concerns, contact us at (682) 395-1451 or blitzlimousinedallas@gmail.com.

To submit a complaint to the City of Dallas under Ordinance 29696, call (214) 670-3111 or dial 311.

Last updated: April 2026. Policies are subject to revision without prior notice.